Responsible Gambling at iWild
We understand that gambling should always stay something you enjoy, never something that controls you. That's why responsible gambling sits at the heart of everything we build at iWild. We're here to help you play safely, stay in control, and reach out for support whenever you need it.
1. Our commitment to responsible gambling
We're here to help you enjoy our games without losing sight of what matters in your everyday life. Every tool, every policy, and every member of our team exists to support safer play. We hold ourselves to this standard because we believe entertainment should never come at the cost of your wellbeing. iWild is operated by a company registered in Curaçao under licence 8048/JAZ, and we align our practices with recognised responsible gambling principles, including guidance consistent with UKGC expectations for player protection.
2. Recognising problem gambling signs
It's not always easy to recognise when gambling has stopped being fun and started becoming a problem. Sometimes it creeps up slowly, through small changes in behaviour that feel harmless at first. We want you to know what to look out for, both for yourself and for people close to you.
- Spending more time or money gambling than you intended
- Chasing losses to try and win back what you've spent
- Feeling anxious, irritable, or low when you're not gambling
- Borrowing money or selling possessions to fund gambling
- Neglecting work, relationships, or responsibilities because of gambling
- Lying to loved ones about how much time or money you spend gambling
3. Self-assessment tools and awareness
Setting aside a few minutes to reflect on your gambling habits can reveal more than you expect. Our self-assessment questions are designed to help you check in with yourself honestly, without judgement. Answering yes to several of these may be a sign it's time to make a change or speak with someone.
- Do you spend more money gambling than you can comfortably afford to lose?
- Have you tried to cut back on gambling and found it difficult?
- Do you think about gambling when you should be focused on other things?
- Have you gambled to escape worry, stress, or sadness?
- Have friends or family expressed concern about your gambling?
4. Deposit limits and budget management
Your wellbeing comes first, and managing your budget is one of the simplest ways to protect it. Setting a deposit limit takes seconds, and it gives you a clear boundary that we'll always respect once it's in place. You can lower your limits at any time, and increases are subject to a short cooling-off period for your protection.
- Daily deposit limits
- Weekly deposit limits
- Monthly deposit limits
- Loss limits
- Wager limits
5. Time limits and session controls
Losing track of time happens to all of us, and online gambling is no different. We let you set session reminders and time limits so you always stay aware of how long you've been playing. If you'd rather we notify you after a set period rather than leave it to chance, that option is available whenever you want it.
6. Self-exclusion options
You're not alone if you feel you need a break, and taking one is always okay. We offer several ways to step back from gambling, from short pauses to permanent exclusion, and our team will support whichever option feels right for you. Self-exclusion through our platform works alongside national schemes, giving you more than one layer of protection.
- Temporary self-exclusion (24 hours, 7 days, or longer)
- Extended self-exclusion periods of 6 months or more
- Permanent account closure
- Registration with GAMSTOP, the UK's national self-exclusion scheme
7. Reality checks and account activity alerts
Under UKGC guidance, operators are encouraged to help players stay informed about their own activity, and we take that seriously. Reality check notifications pop up during your session to remind you how long you've been playing and what you've spent. We also send account activity summaries so you can review your patterns over time, rather than relying on memory alone.
These alerts aren't designed to interrupt your enjoyment. They're there quietly in the background, giving you the information you need to make your own informed choices.
8. Protection of minors and underage access prevention
We take our responsibility to prevent underage gambling extremely seriously. Every account on our platform goes through age verification checks before withdrawals are processed, and we use industry-standard tools to detect and block underage access attempts. If you share a device with a minor, we strongly recommend using parental control software to add an extra layer of protection.
9. Support organisations and professional help
You're not alone in this, and there are people trained specifically to help. Independent organisations across the United Kingdom offer confidential support, advice, and treatment for anyone affected by problem gambling, whether that's you or someone you care about. Reaching out doesn't cost anything and it doesn't commit you to anything either.
- National Gambling Helpline (GamCare) — 0808 8020 133
- BeGambleAware — free confidential advice and support
- Gamblers Anonymous UK — peer support meetings nationwide
- GAMSTOP — national self-exclusion scheme for online gambling
10. How to contact our responsible gambling team
If you'd like to talk about setting limits, taking a break, or self-excluding, our team is ready to listen without judgement. We'll guide you through whichever option suits your situation and make the process as straightforward as possible. You can reach us through our support channels at any time, and everything you share stays confidential.
Taking the first step is often the hardest part, and we're glad you're considering it. Whatever you need, we're here to help you find a way forward that feels right for you.
Gambling should always be entertainment, never a necessity. If you feel your gambling is becoming a problem, please contact the National Gambling Helpline on 0808 8020 133 for free, confidential support.
You must be 18 years of age or older to gamble on our platform.